Our pricing is simple. No contracts are necessary to hire us.
- In shop Rate: $85/hour
- Onsite Rate: $150/Hour (an additional travel charge may apply)
Checkout our Omnibus Diagnosis! It includes fixing labor!
Notes:
- There is a minimum charge of one hour
- We bill at 15 minute increments after the first hour. We will call and
obtain your approval for additional time if it is needed (for carry in customers)
- Certain types of work (virus removal for example) can take several
hours, but we still charge only one hour -- because our technicians are able
to multi-task while in shop
Sample of Costs
| Type of Support Issue |
Total Labor Cost (Typical Examples) |
| Virus Removal |
$85 to $170 |
| Hijack Removal |
$85 to $170 |
| Forgotten Password |
$85 |
| Recovery of Files Due to Accidental Deletion |
$85 |
| Crashed Hard Drive |
$85 to $400 |
| Cloning of a failing hard drive to a healthy hard drive |
$170 |
| Moving files/Email/Settings from old computer to new computer |
$85 to $170 |
| Extensive Hard Drive Damage |
$300 to $1200 |
| Broken Thumb Drive Repair |
$85 |
| LCD Replacement |
$150 |
| Printer Cleaning --Paper Jams or Diagnosis |
$85 |
| Printer Cleaning -- Disassembly and Reassembly |
$170 |
| |
|
|
This example costs do not include parts or licenses;
just our labor costs |
Our Guarantee -- No Rip-offs
We believe that we are in a business to help customers and our prices are
fair. We will not sell you anything that you don't need and we actually do not
mind if you buy your equipment or licenses somewhere else.
A number of people ask us what guarantees we offer on our work -- we offer no
guarantees because of the complex nature of our work -- software systems,
security systems and networks of today are very complex, with rules, exclusions,
compatibility issues and defects in manufacturer drivers that collide with
each other -- our work is just like a physician's work and each treatment
can cause side-effect problems.
We are a superior "Computer Hospital" because we have been doing it for a
long time and have seen so many "patients" -- just like an experienced doctor is
a better doctor.
Links to Competitors
Please do shop around before you hire Lyons Computers, so you have confidence
in your decision. We are providing some links below to assist you.
You can also call respective manufacturers for support. If you are reading
this webpage, you have probably already tried it and are frustrated.
We know. Compare a typical Lyons Support Call and
Manufacturer Support Call
On-site Tech Support Pricing
Our minimum diagnostic fee for onsite work is: $150.00 (we come to your
office; additional travel charge may apply depending on your location).
| Type of Support Issue |
Our Rate Per Hour (Billed in 15 minute Intervals) |
Certified Technician
- Point-of-sale install
- Network Support
- Router or Switch Install |
$125/Hour |
Senior Technician
- Server Support
- Policy Manager Issues
- Failed Backup Investigation
- Email Flow Problems
- SQL Server Issues
- Peachtree, Symantec, F-Secure Support |
$157/Hour |
| Pricing for Websites and Software Development |
Please call for details |
Try Our Self-Service Estimator
Coming Soon
About Lyons Computers 
