M-F 8:00 to 5:00
251-5966 to schedule service call
Our Rates and Pricing
Our pricing is simple to understand.
- In shop Rate: $95/hour from January 1, 2015
- Onsite Consulting or Labor Rate: $150/Hour (an additional travel charge may apply)
Checkout our Omnibus Diagnosis! It includes fixing labor!
- There is a minimum charge of one hour
- We bill at 15 minute increments after the first hour. We will call and obtain your approval for additional time if it is needed (for carry in customers)
- Certain types of work (virus removal for example) can take several hours, but we still charge only one hour -- because our technicians are able to multi-task while in shop
Sample of Costs When You Bring Machines
|Type of Support Issue||Total Labor Cost (Typical Examples)|
|Virus Removal||$95 to $190|
|Hijack Removal||$95 to $190|
|Recovery of Files Due to Accidental Deletion||$95 to $190|
|Crashed Hard Drive||$95 to $400|
|Cloning of a failing hard drive to a healthy hard drive (pay only if we are successful)||$170|
|Moving files/Email/Settings from old computer to new computer||$170 to $285|
|Extensive Hard Drive Damage||$300 to $1200|
|Broken Thumb Drive Repair (only for existing customers)||$95|
|LCD Replacement (only for existing customers)||$150|
|Printer Cleaning --Paper Jams or Diagnosis (only for existing customers)||$95|
|Printer Cleaning -- Disassembly and Reassembly (only for existing customers)||$190|
|Account Re-activation Fee||$190|
|This example costs do not include
parts or licenses;
just our labor costs.
*Most common situations
Sample of Costs For On-site Service Call
Because modern day computer networks are complicated, we regret that we are unable to provide an accurate estimate prior to diagnosis by our technicians. Further, we do not undertake fixed price projects and instead offer Block of Time for customers who want to stabilize their costs of support.
Our Guarantee -- No Rip-offs
We believe that we are in a business to help customers and our prices are fair. We will not sell you anything that you don't need and we actually do not mind if you buy your equipment or licenses somewhere else.
A number of people ask us what guarantees we offer on our work -- we offer no guarantees because of the complex nature of our work -- software systems, security systems and networks of today are very complex, with rules, exclusions, compatibility issues and defects in manufacturer drivers that collide with each other -- our work is just like a physician's work and each treatment can cause side-effect problems.
We are a superior "Computer Hospital" because we have been doing it for a long time and have seen so many "patients" -- just like an experienced doctor is a better doctor.
Links to Competitors
Please do shop around before you hire Lyons Computers, so you have confidence in your decision. We are providing some links below to assist you.
- Search Google for Birmingham Network Support or Birmingham Computer Repair
- Simple Tech Solutions (205)378-9656 (Recommended)
- Perry Computers
- Geek Squad at BestBuy
- Fire Dog Tech Support
- Dasher Technologies
- Printer Connection
- Wilson Computers
- Uptech Computers
- Crabtree Computers
You can also call respective manufacturers for support. If you
are reading this webpage, you have probably already tried it and are
We know. Compare a typical Lyons Support Call and Manufacturer Support Call
On-site Tech Support Pricing
Our minimum diagnostic fee for onsite work is: $150.00 (we come to your office; additional travel charge may apply depending on your location).
|Type of Support Issue||Our Rate Per Hour (Billed in 15 minute Intervals)|
- Point-of-sale install
- Network Support
- Router or Switch Install
- Server Support
- Policy Manager Issues
- Failed Backup Investigation
- Email Flow Problems
- SQL Server Issues
- Peachtree, Symantec, F-Secure Support
- Remote Connectivity
|Pricing for Websites and Software Development||Please call for details|
Try Our Self-Service Estimator