Here's a glimpse of our tools.
We Make Our Own Tools
Our team consists of engineers, programmers and technicians and sometimes we
make our own tools.
Here's a screen shot of an internal tool we use (named after one of the
guys). It hunts down all the hidden locations where a virus or an infection
might be hiding, and takes permission ownership of the files for easy removal.
Here's a tool we built to remove viruses from Netbooks
Our Secret Weapon -- Lyons Knowledgebase
Our secret of the business is our competence and knowledge of customer's
business. We maintain a sophisticated knowledge-base of customer's case
histories, technical manuals and parts manuals.

A Sccreenshot of Lyons Knowledgebase