We are a team of professionals and we do charge a fee for everything that we
do. If you are looking for free help, please do not call us.
Our minimum diagnostic fee is: $85.00 (for carry-in
items -- you bring the machine to us *)
Please bring your machines to our location. If
you are bringing in a laptop, please bring the AC Adapter (power cord) as well.
Diagnosis Fee Includes Repair (up to one hour)!
- Our Diagnosis Fee includes a good faith, professionally conducted diagnosis and repair up
to one hour.
- After we open the unit and have a reliable diagnosis, if your issue
involves cleaning or a part replacement or assembly the fee covers fixing as
- If your computer is infected with a virus or malware, our fee includes
- If your hard drive has crashed, our diagnosis fee includes its repair or
- If your hard drive is healthy, our fee can be used to transfer data to a
new or different computer
- Diagnosis fee does not include cost of replacement parts (that will be extra; you are welcome to bring
- Extensive water or fire damage cases require extra work (we will tell
you how much during the initial diagnosis)
* Our minimum diagnostic fee for onsite work is: $150.00 (we come to your
office; additional travel charge may apply depending on your location).